Via Lenny’s Podcast

“One, and I think everyone should do this, is we have a head of AI operations. I sit with her once a week, and every time I’m doing something repetitively, we put it in a to-do list and she’s just constantly like building prompts and building workflows so that I and everyone else on the team are just automating as much as possible. I think that has been a big unlock because it’s really hard, if you’re working in a job all day and you’re fighting fires, you’ll think — ‘Am I going to do this in the way that I know how or am I going to spend a bunch of time in Zapier building some no code automation?’ I don’t want to do that.”

— The AI-native startup: 5 products, 7-figure revenue, 100% AI-written code | Dan Shipper (Every), at 30:16

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One of Every’s most distinctive roles is their head of AI operations—someone whose entire job is helping employees automate their work and become more effective with AI.

What an AI operations lead does:

• Constantly builds prompts and workflows for the entire team
• Helps individuals identify automation opportunities in their specific roles
• Ensures the whole organization is “automating as much as possible”
• Bridges the gap between AI capabilities and practical team needs
• Acts as an internal consultant on AI tool usage and best practices

Dan’s prediction: This role will become standard as AI adoption matures. Just as companies have IT departments to help with technology, they’ll have AI operations teams to help employees maximize their leverage with AI tools.

The economic logic is compelling: If one person can help 15 people become 2-3x more productive, that’s an enormous return on investment.